Your privacy is very important to us. This policy outlines how we collect, use, and protect your personal data when you interact with our website. Please read it carefully to understand how we manage your information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

Fran Cresswell Art is a UK-based business offering art prints and oil paintings. Our website address is [francresswell.com], and we are committed to safeguarding the privacy of our website visitors.

What Data We Collect

We collect personal data that you provide when:

• You subscribe to our newsletter or mailing list

• You make a purchase from our online store

• You contact us via the website or through email

The types of data we collect may include:

• Name

• Email address

• Postal address (for shipping orders)

• Payment information (securely processed by third-party payment providers)

We do not collect or store sensitive personal data.

How We Use Your Data

We use your personal data for the following purposes:

• To process your orders and deliver your purchases

• To communicate with you regarding your orders or inquiries

• To send you newsletters and updates if you have opted into our mailing list

• To improve your experience on our website through the use of cookies

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use the website. These cookies do not collect personal information, and you can adjust your browser settings to refuse cookies if you prefer.

Types of cookies we use include:

• Necessary Cookies: Essential for the website to function properly.

• Analytical Cookies: Help us track website traffic and performance to improve user experience.

You can manage your cookie preferences or delete cookies through your web browser settings.

Third-Party Services

We do not sell, trade, or pass on your personal data to any third parties. However, we do use trusted third-party services for secure payment processing, such as Stripe, and for email marketing services, such as Squarespace. These providers are GDPR-compliant, and they only process your data in relation to their services on our behalf.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, we will retain order information for tax and accounting purposes for a period of 7 years.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data that we hold

• Request correction of any inaccurate data

• Request deletion of your personal data, subject to certain legal obligations

• Withdraw your consent to receive marketing communications at any time

To exercise any of these rights, please contact us.

Security of Your Data

We take the security of your personal data seriously and use appropriate technical measures to protect it from unauthorised access, loss, or misuse.

Updates to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, so please check back periodically.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us.